Last Updated: July 22, 2024
Welcome to REBEL JUNK REMOVAL LLC. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Definitions
Company: Refers to REBEL JUNK REMOVAL LLC, the provider of junk removal and demolition services.
Client: Refers to the individual or entity requesting services from the Company.
Services: Refers to all junk removal, demolition, recycling, donation pickup, and other related services provided by the Company.
2. Service Agreement
By scheduling and using our services, the Client agrees to these terms and conditions. The Company reserves the right to refuse service to anyone at any time for any reason.
3. Estimates and Quotes
All estimates and quotes provided by the Company are based on the information provided by the Client and are subject to change. Final pricing will be determined upon completion of the job.
4. Payment Terms
Payment is due upon completion of the services unless otherwise agreed in writing. The Company accepts cash, checks, and major credit cards. A fee may be applied for returned checks or declined credit card transactions.
5. Cancellation Policy
Clients may cancel or reschedule their service appointments at least 24 hours in advance without penalty. Cancellations or rescheduling within 24 hours of the scheduled service may result in a cancellation fee.
6. Access to Property
The Client must provide safe and timely access to the property and items to be removed or demolished. The Company is not responsible for delays or additional charges resulting from access issues.
7. Safety and Liability
The Company will take reasonable precautions to avoid damage to the Client's property. However, the Company is not liable for any pre-existing damages, or damage to hidden or unmarked utilities, structures, or landscaping.
8. Hazardous Materials
The Company does not handle or dispose of hazardous materials. It is the Client's responsibility to disclose the presence of any hazardous materials. Failure to do so may result in additional charges or refusal of service.
9. Disposal of Items
Items removed by the Company will be disposed of in accordance with local, state, and federal regulations. The Company reserves the right to determine the appropriate disposal method, including recycling or donation.
10. Privacy and Confidentiality
The Company respects the privacy of its Clients. Personal information collected during the provision of services will be kept confidential and used solely for business purposes.
11. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of its services, even if the Company has been advised of the possibility of such damages.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [State/Country]. Any disputes arising from these terms shall be resolved in the courts of [State/Country].
13. Amendments
The Company reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes. Continued use of the services after such changes will constitute acceptance of the new terms.
14. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
(423) 740-8709
By using the Company’s services, the Client acknowledges that they have read, understood, and agreed to these terms and conditions.
Last Updated: July 22, 2024
Thank you for choosing REBEL JUNK REMOVAL LLC. This Return and Refund Policy outlines the conditions under which returns and refunds may be processed. By using our services, you agree to the terms outlined below.
1. Refund Eligibility
Refunds are only applicable for services that have been prepaid but not yet completed. Refund requests will be considered under the following circumstances:
Service Cancellation: If you cancel your appointment at least 24 hours in advance, you are eligible for a full refund of any prepayment made.
Service Not Rendered: If our team fails to perform the scheduled services, you are entitled to a full refund for the affected services.
2. Non-Refundable Situations
Refunds will not be provided for:
Completed Services: Once services have been completed, no refunds will be issued.
Late Cancellations: Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee, and refunds for any prepayments may not be issued.
Access Issues: If the service cannot be completed due to lack of access or failure to provide necessary information, no refunds will be issued.
3. Refund Process
To request a refund, please contact us at [Phone Number] or [Email Address] with your receipt or proof of payment and a description of the reason for the refund request. Refunds will be processed within 7-10 business days from the date of approval.
4. Return of Items
As our services typically involve the removal and disposal of items rather than physical products, we do not accept returns of items once they have been removed from the property.
5. Adjustments and Disputes
If you believe there has been an error with your service or billing, please contact us within 7 days of the service completion to resolve any issues. We will review the situation and make any necessary adjustments to your account.
6. Contact Information
For any questions or concerns regarding our Return and Refund Policy, please reach out to us at:
(423) 740-8709
By using our services, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.
Rebel Junk Removal
Cleveland, TN 37323